WHAI maintains this website, any courses offered and other linked and related sites (the “Site”) for the use of its customers, vendors, students, and other Site users (“Users”) upon agreement to the following terms. Please read the terms carefully before using the Site. Use of this website indicates acceptance of these “Terms of Use” and forms a binding agreement between you and WHAI. If you do not agree to these terms, do not use this Site.
1. Use of Site
WHAI may provide various materials, information, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this site (the “Materials”). WHAI authorises each User to view and download one copy of the Materials. Materials may be downloaded and a maximum of one copy of the Materials may be printed provided that Users make no modifications to the Materials and you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarise, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorised use of the Site.
2. Enrolment
By accepting these terms, you agree to pay the full fee for the Course/Product that you have enrolled in.
You agree to pay the full amount of the Course fees even if you do not complete the Course.
If the participant is under 18, the parent/guardian is responsible for the payment of the Course Fees.
The approximate duration of the Course and the duration of access is stated on the course information page - you agree that you have read and understand your access periods.
3. Refunds, Chargebacks and Cancellations
We are not required to provide a refund if you change your mind about the course that you chose to enrol into.
However, while course fees are non-refundable, students may have extenuating circumstances that prevent them from undertaking their course, and this will be determined on a case by case basis.
If you are enrolled in a subscription membership, by accepting these terms, you agree that you have read and understood that you are able to cancel your subscription membership at any time, by logging into your own account.
Any chargebacks and dispute fees made through PayPal, Stripe, bank or other means will be appealed against you as per the Terms of Use that you agree to herein, along with a screenshot of your agreement to these upon your digital enrolment.
4. Geographic Location & Applicable Law
WHAI is registered in New Zealand. You may access your content from any country, however the Terms of Use are governed by the laws of New Zealand. Failure to enforce strict performance of the Terms of Use of Use shall not be construed as a waiver of any provision or right. WHAI may assign its rights and duties under the Terms of Use without notice to any party at any time.
5. Trademark and Copyright
WHAI, and certain other brands, trademarks, and service marks are marks of WHAI and its affiliates. The Materials on this Site are copyrighted, and any unauthorised use of any Materials on this Site may violate copyright, trademark, and other laws.
6. Hyperlinks & Affiliations
Any links to external websites are provided solely as a convenience to you. WHAI has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.
7. No Warranty
The Materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. WHAI further does not warrant the accuracy and completeness of the Materials at this Site. WHAI may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and WHAI makes no commitment to update the Materials at this Site.
8. Limitation of Liability
In no event will WHAI, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from lower test scores, interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites linked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.
9. Effective Date and Updates
The Terms are effective as of 1st June 2023 and are subject to change without notice by WHAI at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.